The librarians and staff will be
glad to provide instruction on using the
collection for research or physical
assistance accessing the collection as
appropriate.
Reference assistance is available during
the academic year Monday through Wednesday
from 8:30 a.m. to 8:00 p.m. and Thursday & Friday from
8:30 a.m. to 5:30 a.m. either at the
Reference Desk or on call. Weekend reference
service is available on Sundays from 1:00 p.m.
to 5:00 p.m.
Can I borrow materials from the
University Library?
Yes. Go to the University Library and
present your student ID. You should be in
their online system. If not, they will enter
you into their system.
What if an item seems to be "missing"
from the stacks?
Ask a member of the Law Library staff to
join the search. We may be able to identify
additional places to look.
If it is at the "bindery," we can
determine when it should be back and arrange
to have it available as quickly as possible.
What if I need an item
that is not available at either the Law
Library or the University Library?
Item(s) can be requested through
Interlibrary Loan. The request form and additional information is available at the Circulation Deck or on this site under Interlibrary Loan.
Online/Web-Based Resources
How do I obtain a LexisNexis ID or a
Westlaw ID?
IDs are issued during first-year
training.
What do I do if I have a
problem with my LexisNexis ID or Westlaw ID?
First, make sure that the ID is
registered online.
Second, if it is during the summer,
make sure that the ID was extended for
summer access at the appropriate website.
Summer access is available to students
taking classes, working for a faculty
member, or competing for law review/moot
court.
Finally, if none of the above works,
come see, call, or e-mail the Associate Law Librarian.
How do I use the Law
Library’s online/web-based resources from
home?
The Law Library offers a
proxy service which requires some set-up
in your Internet browser. The instructions
for setting up the proxy are available on
the Law Library’s WebCatalog at
http://lawlib.rwu.edu. Once the
proxy is functioning, all you will need is
to enter your name and Law Library barcode
from the back of your student ID.
How do I obtain the code
I need to register for and login to use the
CALI lessons from the CALI website?
Ask any librarian.
How do I obtain the
code I need to register for LoisLaw?
Ask any librarian.
Printing & Photocopying
How do I obtain a print/copy card?
There is a
machine in Training Lab 1 which vends the
cards. The card is purchased with a $1 bill
and will contain $0.60 worth of printing or
copying on the card. Printing/copying is
$0.10 per page.
Do I always need to purchase a
new card?
No.
Additional money can be added to your card
in $1, $5, $10, or $20 amounts.
Where do I add money to my
print/copy card?
At the same
machine where the card was purchased, OR
At any of
the photocopiers.
Always
insert the card first, then insert the money
in order to add money to the card.
Can I use cash instead of a
card?
Cash can be
used to photocopy, but the cards are
required to print.
Where can I obtain change?
The Law
Library does not have change available.
However, student services, the bookstore, or
the cafeteria will usually oblige.
What do I do if the copier
malfunctions?
Notify the staff at the
Circulation Desk. For paper
jams or more paper, they will attempt to
resolve the problem. For more serious problems, they will contact the appropriate personnel.
What do I do if a printer
malfunctions?
If a
computer lab monitor is on duty, ask the
monitor for assistance. If a monitor is on
duty, a sign will be posted at the
Circulation Desk with the monitor’s
photograph to make it easier for you find
the monitor.
If no
monitor is on duty, ask at the Circulation
Desk. The problem may be one they can
resolve or they will request assistance from
the Public Services Assistant or a
librarian, if available.
What if a card reader
takes money from my card, but I do not
receive my copy/printout?
Check first with the
computer lab monitor or Circulation Desk
staff for assistance. The problem may be
one they can resolve or they will request
assistance from the Public Services
Assistant or a librarian, if available.
If the problem can not
be resolved, the Reader Services Librarian
will be able to arrange for a refund of
your money.
What if I lose my
print/copy card?
If your name is legible on the card
and the card is returned to the
Circulation Desk, we will place the card
in your mailbox downstairs.
Computers
How do I log in to one of the
computers in the Law Library if it prompts
for a login password?
Press <Enter>.
Who do I contact if I have
a problem with one of the computers or a
question about the software?
When available, check
first with the computer lab monitor on duty.
If no computer lab monitor
is on duty, ask the Circulation Desk staff
for assistance. The problem/question may be
one they can resolve or they will request
assistance from the Public Services
Assistant or a librarian, if available.
How do I connect to the
wireless network in the Law Library and Law
School building?
Open your Internet
browser.
At the "Security Alert"
screen, click <Yes>
Enter your e-mail login and
password as your User name & Password and
click "I accept terms of service."
Click "Log In."
How do I log in to MyRWU?
The "Login ID" is the first
initial of the first name, the last name,
the 4th digit of the birth date [six for
January 6th, 0106], the last digit of
the student ID, and the last digit of the
social security number. Information on
the "Password" can be obtained on the MyRWU
website.
How do I log in to
Blackboard?
The best and method is to
log into MyRWU and select the Blackboard
tab.
If you choose to log
directly into Blackboard, the "User name" is
the number on the front of your Student ID
card. The number should have seven digits.
If not, add zeros to the beginning and the
"Password" is the first four letters of your
last name (in lowercase) and the last four
digits of your social security number.
